Testimonials
Simon at itBegins has helped us enormously with the evolution of our website. He's a fast problem-solver and creative thinker who delivers results in record time. Best of all, he has kept our site stable and working well for over a year. I have no hesitation in recommending his work.
Dudley Curtis Communications Manager Transport and Environment
Support Services
itBegins Consulting support services are here for your convenience. In exchange for a small monthly fee, you'll get priority attention from us - depending on your service level we can offer response times to email of under 24 hours, provide direct phone line support and limited consulting services. All of this is included in your monthly fee. Furthermore, you benefit from a reduction in our hourly rates for services that fall outside the monthly fee.
We have four levels of support service, Bronze, Silver, Gold and Platinum. Pick the one most appropriate for your organization, you can change it at any time. For more details, visit our terms page.
If none of these plans fit, why not get in touch? We're very flexible, and can come to an arrangement for any budget.
Dollar and Euro prices correct according to exchange rates of 3rd March 2009. These are subject to change.
Platinum Service
Available for £200/$290/€230 a month
Benefits include:
- Direct phone support, between 9am and 8pm UTC every day
- Email support free of charge
- Up to seven hours of consulting per month included
- A discount of 20% from our standard hourly rate of £30/$43/€34 on work which falls outside the included hours.
Gold Service
Available for £95/$134/€106 a month
Benefits include:
- Direct phone support, between 9am and 5pm UTC every day
- Email support free of charge
- Up to three hours of consulting per month included
- A discount of 15% from our standard hourly rate of £30/$43/€34 on work which falls outside the included hours.
Silver Service
Available for £65/$92/€73 a month
Benefits include:
- Email support free of charge
- Two hours of consulting per month included
- A discount of 10% from our standard hourly rate of £30/$43/€34 on work which falls outside the included hours.
Bronze Service
Available for £20/$29/€23 a month
Benefits include:
- Email support free of charge
- A discount of 5% from our standard hourly rate of £30/$43/€34.